Not So Friendly's

Disclaimer: I don't like "family dining" restaurant chains. In my experience, they're family-friendly only in that they're cheap, and that means poor quality and virtually no fresh vegetables. So I was already skeptical when some friends told us that Friendly's had changed its menu and was now actually a pretty decent place to eat. In particular, they said, their new grilled chicken pesto sandwich was quite good. Last night, we gave in and agreed to give Friendly's another try.

Once again, I was reminded of why I hate restaurants like this. Just because you have gaudily painted walls, ample high chairs, and ice cream sundaes, that doesn't make you a kid-friendly restaurant. We went to the Friendly's in Bedford, which was cramped and nearly windowless with no play space for the kids. And the service, while indeed friendly, was glacially slow.

Dining with children is a race: will the food arrive before the kids completely melt down in their seats? Any restaurant that caters to families with small children ought to understand this. In this respect, Friendly's failed miserably. We ordered our food, and five precious minutes later, the waitress came back and informed us that they were out of pesto, which meant that three of the adults had to reorder. Had the waitress been clever, she would have put in the kid's orders in advance. Instead, our meal was delayed by ten minutes.

By the time the Fribble milkshakes arrived, the kids were already thoroughly bored of their crayons and activity placemats. The Fribbles and serial trips to the potty kept them occupied for about half of the remaining time-to-food. Fortunately, we had gone to Arlington Town Day in the morning, and I had various toys the kids had won at carnival games: yo-yo, articulated snake, bracelets and magnifying glasses. This bought another five minutes or so. I began converting placemats into paper airplanes. We played musical chairs. We had just started a game of 20 questions when the food arrived.

The adult food arrived first, and they had gotten my order wrong (honey barbeque chicken sandwich instead of honey mustard chicken sandwich, and no side salad). We bought off the kids with french fries until their Kraft Mac 'n' Cheese finally arrived, and then it was too hot to eat. Quick! Remind them of the Fribbles. Finally, the pasta cooled, my food arrived, and we could all eat.

To be fair, my chicken sandwich was pretty good, if rather messy (dripping honey mustard sauce everywhere), and the kids' meals do now offer vegetable sides (our two-year-old omnivore got broccoli and then stole her sister's franks). The salad, on the other hand, was pathetic: iceberg lettuce topped with red onion rings, shredded cheese, croutons, and exactly two cherry tomatoes. And my fries were, well, limp.

Then came time to order ice cream, which we felt honor-bound to stay and eat because it came free with our food. This entailed another round of kid entertainment, consisting mostly of the potty-trained going to the bathroom again and my rather tired two-year-old curling up in my lap. We arrived at Friendly's around 5:30. We left at 7:45, full but exhausted.

The one good thing about this experience was that it was vastly cheap, coming to less than $40 for a family of four. But I would gladly have paid more for swift, competent service and happier children.

Restaurant Ratings:

1 smiley for lousy amenities and service.


1 carrot for generally unhealthy food.


1 moo for dirt cheap prices.

Not Your Average Joe's - Arlington, MA

It's been a few years since we dared try Not Your Average Joe's restaurant in Arlington Center. While I've always liked the fresh, delicious food, and the staff have been indulgent of child diners, my elder daughter found the room far too enticing and would keep wiggling out of her seat and running delightedly around the restaurant. Chasing her became too much of a chore, especially when I was vastly pregnant, so we stopped going.

Today, with our elder daughter, now five years old, and her much calmer two-year-old sibling, we tried Not Your Average Joe's again for lunch, and we were pleased with the results.

NYAJ's decor is fun and interesting. While the carpet and seating are in soft, muted colors, the top 18 inches or so of every wall is painted with colored squares and dots. Rod iron sculptures are scattered throughout the room: people on swings, a human pyramid, hands on the walls on which to hang coats, hangers over the brick oven for the pizza servers, etc. The yellow, orange, and blue lamps over the booths and bar area give the room a warm glow. We were easily able to distract our energetic five-year-old with these fun features: how many yellow lamps do you see? How many sculptures of people on swings? How many dots painted on the wall have two colors? Our two-year-old happily drew with crayons and munched on the delicious bread.

The kids' menu is quite good, offering cheese pizza, mac and cheese, hand-breaded chicken fingers, grilled cheese, and pasta with butter or tomato sauce for young kids. For older kids, they have balsamic glazed salmon, sirloin tips, angus sirloin burger, and grilled chicken. About half of these dishes come with a choice of side: french fries, vegetables, or fresh fruit. For our kids, we ordered the mac and cheese and the angus burger with green beans. We also ordered a side of cooked carrots. When I mentioned that we were going to be splitting the food between the girls, the waitress offered to have that done for us in the kitchen.

And they did. Each girl got a bowl with half a kid's portion of mac and cheese and a plate with half the angus burger, green beans, and carrots. Now, here's the best part: the girls were so happy with the mac and cheese and the vegetables, they didn't even touch the burgers (well, our elder daughter took one nibble).

As for the adults, I had the spinach and pear salad, which was awesome, exactly what I'd been wanting, and my husband had the chicken piccata, one of his favorites, which also came with green beans. The beans were cooked perfectly - just slightly crunchy. The carrots were also sweet and delicious but not mushy. The mac and cheese was lovely, neither overly bland nor overly rich. Honestly, the least tasty thing we got was, in fact, the burger. Which is not to say that it was bad; it was just... a burger.

We didn't stay for the kids' free ice cream dessert - our two-year-old was curled up on the booth seat trying to nap by the end of the meal - but we did leave satisfied and happy. For such a reasonable price, the food quality was excellent, and so was the service. The one thing that would make this restaurant perfect would be a kids' corner, where quick or picky eaters can go to hang out, letting their slower-eating parents enjoy their meal. By the end of the meal, our five-year-old was scaling the back of the booth and escaping once again, but now she's old enough that she was merely asserting her independence and desire for more personal space by annexing the booth behind us. Fortunately, Sunday lunches appear to be pretty slow there, and the booth - along with 3/4 of the restaurant - was unoccupied.

- 3 smileys for good service and fun atmosphere
- 3 carrots for healthy food
- 1 moo for reasonable price

Added Ratings

When I posted my first two restaurant reviews, I failed to use my smiley/carrot/moo rating system. I've now updated both posts with ratings, listed at the end of each post.